Welcome to OnnoTomo.com! By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General Information

OnnoTomo.com is an online platform offering a wide range of products for sale. The website is operated by OnnoTomo and is available for personal, non-commercial use. All content, including product listings, descriptions, and images, is the property of OnnoTomo.

2. Warranty

We offer a product warranty as detailed on the individual product pages. Warranty claims must be made within the specified period and are subject to certain terms, including proof of purchase. Please refer to our Warranty Policy for full details on claims and coverage.

3. Refund & Return

We accept returns and offer refunds according to our Refund and Return Policy. Returns must be made within the specified period and under the conditions mentioned. To initiate a return or refund, please contact our customer support team with the required documentation, including your receipt or order number.

4. Payment Terms

We offer multiple payment methods, including cash, card payments, mobile banking, and more. Payment is processed securely, and we may charge additional fees based on the payment method you select. Full details on payment terms are available in our Payment Methods section.

5. Order Cancellation

Orders can be canceled before shipment. Once an order has been shipped, cancellations are not accepted. For cancellations, please contact customer support immediately.

6. Delivery

We aim to deliver your products in a timely manner, but delivery times may vary depending on location and product availability. Please check our Shipping Policy for more information on delivery times and charges.

7. Liability

OnnoTomo.com is not responsible for any damages or losses caused by misuse of products, failure to follow instructions, or damages caused during transit once the item has been shipped.

8. Privacy & Security

Your privacy and security are important to us. We ensure that all personal information provided is protected in accordance with our Privacy Policy.

9. Amendments

OnnoTomo.com reserves the right to update or modify these terms and conditions at any time without prior notice. Please review this page regularly for updates.

10. Contact Us

If you have any questions or concerns about our terms and conditions, please contact us at:
Email: [email protected]